Water damage in Minnetonka rarely waits for a convenient hour, and neither does our dispatch line. We built our Minnetonka dispatch around speed, because every extra hour of standing water costs more to repair.


Plenty of Minnetonka families have dialed a big national number and waited through hold music before a random contractor showed up hours later, and Hirex Water Damage exists specifically to fix that pattern. Every technician you'll meet is a direct Hirex Water Damage employee, not a subcontractor pulled from an app.
Our lead technicians hold IICRC water restoration certification and have worked jobs ranging from a single soaked bedroom to a fully flooded commercial floor, which is why Flood Damage Cleanup in Minnetonka is treated as a specialty, not a side offering. Full insurance and Minnetonka, MN licensing back every job we take in Minnetonka.
Equipment lives in a Minnetonka-area warehouse rather than being trucked in from three counties over, which shortens arrival time considerably.
Anyone in Minnetonka who's had a mid-night plumbing failure knows that every extra minute of standing water means more material soaked through. That gap between a fast, equipped response and a slow, improvised one is exactly what Hirex Water Damage was built to close.
Staying current on restoration techniques matters as much in Minnetonka as the equipment itself, which is why training isn't a one-time certification and done.

Plenty of the worst jobs we've walked into in Minnetonka started as something small that got put off for a few weeks. Here's what tells our team a Minnetonka property needs a professional look rather than a mop and a fan:
Recognizing one of these early is the difference between a contained repair and a gutted room, so reach out to our Minnetonka team before it spreads.
Whether it's a small residential leak or a large commercial loss, our Minnetonka teams size the crew and equipment to fit. Every service below reflects a specific piece of equipment or protocol, not just a marketing category.
Truck-mount extraction on every Minnetonka rig means high-volume pickup starts the same day, not the next. Moisture mapping follows every extraction so we know which materials are still holding water once the visible flooding is gone.
Once extraction wraps, commercial air movers and LGR dehumidifiers go to work based on psychrometric readings, not a flat per-room count, with daily logs so you can watch the numbers improve.
For Minnetonka homeowners, that means flood-cut drywall removal, subfloor assessment, and content pack-out for anything salvageable, with photo documentation at every stage for your insurance file.
Multi-unit and commercial properties in Minnetonka get their own project manager plus enough drying equipment for the real square footage, not a token setup — a flooded lobby or a leaking unit above tenants has to move fast.
When a Minnetonka job involves sewage backup, our team suits up fully, applies EPA-registered antimicrobials, and disposes of porous materials that can't be saved.
We treat affected materials during every Minnetonka job specifically to lower mold risk, and flag anything that needs deeper remediation.
We quote every Minnetonka job before equipment gets plugged in, so there's no surprise charge buried in the final invoice.
Response times in Minnetonka usually beat the industry average by a wide margin thanks to local equipment.
We photograph and log every step so your Minnetonka claim moves faster and you're not arguing with an insurer alone.
Final moisture readings have to hit dry-standard before we consider any Minnetonka job done, and getting there again is on us.
Tell our Minnetonka dispatcher what's happening — a few quick questions get the right equipment on the first trip.
Our nearest available Minnetonka crew is dispatched immediately with truck-mount gear on board.
We extract immediately, followed by a moisture survey that tells us precisely where Minnetonka drying equipment needs to go.
Daily moisture checks continue on every Minnetonka job until each material reads dry, and you get a full report at the end.

Every Minnetonka job closes based on instrument readings, not a visual check, and we won't call it finished until the numbers say so. If a callback within 30 days shows lingering moisture from the same loss, we return and correct it at no additional charge.
That commitment is written into every Minnetonka work order we issue, not just mentioned in a sales pitch. A repeat visit under this guarantee means picking up exactly where the last one left off, not starting from scratch.
We built this guarantee because Minnetonka property owners deserve more than a verbal assurance that a job is done — they deserve proof.
"Water heater blew close to midnight and the Hirex Water Damage crew had extraction gear running before 1am. Genuinely fast." — Renata H.
"I didn't touch the insurance paperwork once — they sent it straight to our adjuster." — Marcus D.
"Appreciated getting real numbers each day instead of someone just saying 'looks dry' and packing up." — Priya K.
"Our restaurant kitchen flooded from a line break and they had us reopened in three days flat." — Aaron F.
"Handled a blackwater situation in our basement professionally, start to finish." — Lena V.
"What they quoted upfront is what I paid. No hidden equipment fees." — Sam T.
Because equipment is staged inside Minnetonka, most calls see a technician on-site within 60 to 90 minutes.
We always quote first; you'll see a written estimate for the Minnetonka job before drying equipment starts running.
Emergency extraction, structural drying, and sewage cleanup are all available 24/7 for Minnetonka properties.
Yes, we document everything with photos and moisture readings and can speak directly with your adjuster.
We rely on moisture meters and psychrometric data, not a guess, before signing off on a Minnetonka job.
Yes, our Minnetonka crews are trained and equipped for Category 3 blackwater response, including PPE and antimicrobial treatment.
If it's safe, shut off the water source, move valuables away from the affected area, and avoid standing water near outlets.
We scale crews and equipment for commercial Minnetonka accounts and assign a dedicated project lead beyond a single unit.
Typical drying runs 3-5 days for a Minnetonka home, though a job left unaddressed longer can take more time.
Not if it's addressed quickly — mold generally needs 24-48 hours of sustained moisture to establish.
Yes, if moisture readings aren't at dry standard when we finish, or a callback shows lingering moisture within 30 days, we return at no charge.
Our Minnetonka coverage extends through the zip codes shown here and into nearby Minnetonka, MN towns.
Not necessarily — many Minnetonka customers arrange access for our daily check-ins while they're at work, and we coordinate scheduling around that.
Beyond Minnetonka itself, coverage extends across nearby zip codes, with additional Minnetonka, MN crews available for large-scale or commercial losses. If your address falls inside or near Minnetonka, a Hirex Water Damage crew can typically respond the same day.
We've worked enough Minnetonka properties across different neighborhoods to recognize patterns specific to certain building eras and construction types.
— Embedded service-area map for Minnetonka, Minnetonka, MNReach our Minnetonka line directly and get a technician on the way today.
Call +1-844-578-1604