Whether it's a slow drip that finally gave out or a sudden flood at midnight, Minnetonka residents call one number and get a real answer. Our Minnetonka-based teams roll out with extraction and drying gear already loaded, not scrambling to gather it after the call.
Hirex Water Damage didn't start as a franchise looking for a new zip code to expand into — it started because Minnetonka homeowners kept describing the same frustrating experience: a national hotline, a long hold, and a subcontractor nobody vetted. Every technician you'll meet is a direct Hirex Water Damage employee, not a subcontractor pulled from an app.
Our lead technicians hold IICRC water restoration certification and have worked jobs ranging from a single soaked bedroom to a fully flooded commercial floor, which is why Structural Drying in Minnetonka is treated as a specialty, not a side offering. We carry full liability coverage and hold active licensing to operate throughout Minnetonka, MN.
Because our gear is staged locally rather than shipped in, Minnetonka response times run well ahead of a typical national franchise.
Ask any Minnetonka property manager who's dealt with an overnight pipe failure and they'll tell you the real cost isn't the leak itself — it's how long standing water sits before someone with the right equipment shows up. That gap between a fast, equipped response and a slow, improvised one is exactly what Hirex Water Damage was built to close.
We also invest in ongoing technician training, since restoration methods and equipment keep evolving and a Minnetonka crew running outdated techniques does the property a disservice.
Not every water problem looks dramatic — some of the costliest Minnetonka repairs began as a barely-noticeable issue. Here's what tells our team a Minnetonka property needs a professional look rather than a mop and a fan:
If you're nodding along, get ahead of it now — our Minnetonka dispatcher will tell you honestly whether it's urgent or something we can schedule.
From a single flooded closet to a three-story commercial building, our Minnetonka crews scale the response to match the actual damage. Each item on this list corresponds to an actual step in our process, not a generic label.
We arrive with submersible pumps and truck-mount extractors built to clear a flooded Minnetonka room before water soaks deeper into the subfloor. Moisture mapping follows every extraction so we know which materials are still holding water once the visible flooding is gone.
Once extraction wraps, commercial air movers and LGR dehumidifiers go to work based on psychrometric readings, not a flat per-room count, with daily logs so you can watch the numbers improve.
For Minnetonka homeowners, that means flood-cut drywall removal, subfloor assessment, and content pack-out for anything salvageable, with photo documentation at every stage for your insurance file.
Multi-unit and commercial properties in Minnetonka get their own project manager plus enough drying equipment for the real square footage, not a token setup — a flooded lobby or a leaking unit above tenants has to move fast.
Category 3 blackwater calls for full PPE, antimicrobial treatment, and disposal of anything porous that touched the contamination — our Minnetonka crews are trained for that exact protocol.
We treat affected materials during every Minnetonka job specifically to lower mold risk, and flag anything that needs deeper remediation.
We quote every Minnetonka job before equipment gets plugged in, so there's no surprise charge buried in the final invoice.
Local staging inside Minnetonka typically puts a tech at your door quickly, not after a long drive across the region.
We document every Minnetonka job with photos and moisture logs and can speak directly with your adjuster.
We don't call a Minnetonka job finished until the meter agrees, and if it doesn't, we return at no additional cost.
A short call tells us whether your Minnetonka job needs one technician or a full crew before anyone drives out.
A licensed technician heads to your Minnetonka address with extraction and drying equipment already loaded.
Standing water comes out first, then we map moisture and position air movers based on the readings.
We re-check moisture daily until materials hit dry standard, then hand you full documentation for your records.
Our Minnetonka technicians take moisture readings at the start and end of every job, and the final number has to hit dry standard before we leave. If a callback within 30 days shows lingering moisture from the same loss, we return and correct it at no additional charge.
That commitment is written into every Minnetonka work order we issue, not just mentioned in a sales pitch. If a follow-up visit is ever needed, we send a technician familiar with the original job whenever scheduling allows, so you're not re-explaining the situation to someone new.
A guarantee only means something if it's backed by documented numbers, which is why every Minnetonka job closes with instrument readings attached.
"Water heater blew close to midnight and the Hirex Water Damage crew had extraction gear running before 1am. Genuinely fast." — Renata H.
"Our claim moved fast because they sent the adjuster photos and moisture logs without us having to chase anything." — Marcus D.
"The daily drying logs actually made sense — I could watch the moisture numbers drop each day until it was done." — Priya K.
"A supply line failure flooded our kitchen and this crew had us back open faster than we expected." — Aaron F.
"Sewage backup is not a fun call to make, but the crew was calm and explained the whole containment process clearly." — Lena V.
"What they quoted upfront is what I paid. No hidden equipment fees." — Sam T.
Most Minnetonka dispatches are on-site within 60-90 minutes since our crews aren't traveling from out of state.
We always quote first; you'll see a written estimate for the Minnetonka job before drying equipment starts running.
Emergency extraction, structural drying, and sewage cleanup are all available 24/7 for Minnetonka properties.
Direct adjuster communication is standard, and we'll send documentation formatted for a Minnetonka insurance claim.
Dryness is confirmed with instrument readings against a documented standard, not by feel.
Blackwater response is a core part of what our Minnetonka team does, not something we sub out.
Cut power to the affected area if there's standing water near outlets and avoid walking through it until we confirm it's safe.
Commercial response is a regular part of our Minnetonka work — restaurants and multi-unit buildings included.
Drying time varies by material and how fast extraction started, but 3-5 days is typical for most Minnetonka jobs.
Mold isn't inevitable if extraction and drying start fast, which is why we treat speed as core to the Minnetonka service.
Our Minnetonka guarantee covers a 30-day callback window tied to the original loss.
We cover Minnetonka and the surrounding zip codes listed below, plus nearby communities throughout Minnetonka, MN.
Not necessarily — many Minnetonka customers arrange access for our daily check-ins while they're at work, and we coordinate scheduling around that.
Beyond Minnetonka itself, coverage extends across nearby zip codes, with additional Minnetonka, MN crews available for large-scale or commercial losses. If your address falls inside or near Minnetonka, a Hirex Water Damage crew can typically respond the same day.
Knowing Minnetonka's neighborhoods matters more than it might seem — older sections of town often have different plumbing and foundation quirks than newer developments, and our crews adjust accordingly.
— Embedded service-area map for Minnetonka, Minnetonka, MNOne call gets you a Minnetonka-based team, not a routed national queue.
Call +1-844-578-1604